Weekdays: Monday - Friday
8:00 AM - 4:00 PM
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We offer a range of convenient Credit Card from VISA and MasterCard. See our Credit Card page for more information.
If you notice someting wrong on your statement, you may be the victim of fraud, skimming or simply a human mistake. Please visit our branch at Kaya Grande 22 or call our customer support department or contact your account manager as soon as possible.
You can check your Credit Card balance at any Banco di Caribe ATM and other ATMs with a VISA plus logo that allow that service or through your Banco di Caribe Online system.
Report a lost or stolen card immediately.
During business hours:
Please call (5999) 432 3323 or your local branch.
After business hours, during weekends or holidays:
Please call (5999) 522 7777.
With your Banco di Caribe Credit Card, you can pay virtually anywhere, and it gives you the purchasing power to make that must-have item yours right away. In addition, many car rentals, hotels, and online stores require you to have a credit card, making it a truly essential tool for modern life, travel and business.
Applying for a Credit Card is easy. Please visit our branch or contact your account manager.
When applying for a credit card, you will need the following documents:
Yes, having a current account at Banco di Caribe is required when applying for a Credit Card.
For your convenience, we offer you the choice of three different repayment methods:
You can pick up your Credit Card six business days after we have received and approved your application.
Visa has developed a program that helps confirm your identity when you make an online purchase. There’s no need to download or install an App/software, or register your account. During an online purchase from your desktop, mobile or other digital device, you may be guided through an extra check to verify your identity. This helps us ensure that the person using the card is you and better protects you from fraud. This is one way Banco di Caribe and Visa have teamed up to secure your account(s).
Through this program, you have an added layer of protection that prevents the unauthorized use of your Visa Credit Card and MultiCard while shopping online. This service helps us know you’re really you and most importantly, it protects you from fraud.
Yes. Your information is transmitted using a high level of encryption and is stored on a secure server.
No. There are no costs associated with this service.
This service will automatically activate at checkout at any Visa participating online merchant. When using this service, you may occasionally be prompted at checkout to verify your identity. This will protect your transactions from fraud by ensuring that the person using the card is you. You will be able to recognize if the merchant is participating in the Visa Secure program by the following Visa Secure badge on their website:
Yes, your Visa Credit Card and MultiCard will continue to work as usual if the merchant is not participating in this program. Your transaction will still be protected by multiple layers of security and zero liability for fraudulent purchases.
When you are finished shopping, proceed to the merchant's checkout page. As you complete your online transaction, a Visa Secure window will appear indicating that you will have to choose your preferred verification method in order to receive a 6-digit verification code. You can choose to receive this code via SMS or through email.
After choosing your preferred method and entering the verification code, you will have to submit this code to continue with the process. Your identity will be verified within seconds and you will be redirected to the website in order to finalize your purchase.